Empathy Map: Setting a common ground for multiple UX designers
For human-centred-design practitioner, empathy is the first and foremost element that should be determined before going to other layers of process. As the principle of human-centred design gives us the safety net to not produce a top-down solution, empathising with the user we design the solution for will avoid product failure. Then is there any tool to set a common ground for multiple designers working…